Privacy policies

RajiRamniq Designs LLP (hereinafter referred to as “we”, “our”, “us”), is a limited liability partnership
firm, engaged in the business of design, manufacture and/or sale of fashion products in the online and
offline marketplace such as via our website, third party websites, mobile apps, other digital media,
distributors, merchants and individuals (“Platform”). We respect your privacy and are committed to
protecting and maintaining the confidentiality of your personal information on our Platform. We have
implemented all the necessary and reasonable measures in accordance with applicable law to protect
your personal and sensitive information, and this Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you visit our Platform, make a purchase, or interact with us
(“Policy”).
By using, accessing, browsing, or making purchases through the Platform, you agree and acknowledge
to the terms of this Policy. You consent to the collection, storage. processing, use, sharing, disclosure
and transfer of your personal information as described herein. Your information will be handled only in
accordance with this Privacy Policy. You may withdraw your aforementioned consent, at any time.
However, withdrawing consent may limit or prevent us from providing certain services that rely on such
information. Any processing of your personal information carried out before the withdrawal of consent
will remain lawful and unaffected.
We encourage you to carefully review this Policy.
1. Information We Collect
1.1. We may collect your personal information whenever you access, browse, interact with, or use the
Platform. Such information may be combined with data obtained from other sources to enhance
our products, services, user experience, promotional activities, and content offerings.
1.2. You are responsible for ensuring that the information you provide is accurate, complete and kept
up to date. You may request access to, correction of, updating of or deletion of your personal
information, in whole or in part, by contacting the Platform through the designated
communication channel, as detailed below.
1.3. The Platform is intended for individuals who are 18 (Eighteen) years of age or older and does not
knowingly collect personal information from minors. If we become aware that personal
information belonging to a person who is a minor has been collected, we will take reasonable
steps to remove such information promptly. Parents or legal guardians who believe that a minor
has submitted personal information without their authorization may contact us to request its
deletion. Any use of the Platform by a person who is a minor in violation of these terms shall be
at their own risk, and the Platform shall not be liable for any consequences arising from such
unauthorized use.
1.4. We may collect the following information:
a. Personal Information
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history
• Account login credentials (if applicable)
b. Technical Information
• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and tracking technologies
c. Communication Information
• Customer service inquiries
• Feedback and reviews
• Marketing preferences
2. How We Use Your Information
We use your information to:
2.1. Process and fulfil orders
2.2. Provide customer support
2.3. Communicate order updates and shipping information
2.4. Improve our products, services, and website experience
2.5. Prevent fraud and unauthorized transactions
2.6. Comply with legal obligations
2.7. Send promotional communications (where permitted)
2.8. To resolve any request, dispute or grievance raised by you in relation to your use of the Platform.
3. Sharing or disclosure of Information
3.1. We do not sell, rent, or trade your personal information. However, we may share you information
with our trusted third-party service providers who support us in delivering our services,
processing transactions, fulfilling orders and operating the Platform.
3.2. By using the Platform, you acknowledge and consent to such sharing where necessary for these
purposes. We require such service providers to maintain appropriate confidentiality safeguards
and implement reasonable security measures to protect your information.
3.3. Such third-party service provider include:
• Payment gateway providers
• Shipping and logistics partners
• Technology and website service providers
• Marketing and analytics partners
3.4. We may disclose your information to Government authorities or law enforcement agencies when
required by law, court orders or other legal processes. We may also disclose information when
reasonably necessary to protect our rights, enforce our policies, prevent fraud, address security
concerns or safeguard the interests, property, or safety of users.
3.5. In the event of restructuring, business transfer, sale of assets or any similar transaction related to
our business, your information may be transferred to the relevant successor entity. Where the
intended use of your information by the receiving entity materially differs from the purposes
described in this Policy, you will be informed and provided with appropriate consent, where
required by law.
3.6. It is important to understand that although we have implemented reasonable technical and
organizational measures to protect personal information, financial information and other sensitive
data in accordance with applicable legal requirements, no method of transmission or storage over
the internet can be guaranteed to be completely secure. Users are therefore encouraged to exercise
caution and discretion when sharing personal or financial information through the Platform.
4. Payment Processing
4.1. Payments made on our Platform are processed through secure third-party payment providers. We
do not store your complete credit card, debit card, or banking information on our servers.
4.2. Payment information is handled directly by authorized payment gateways and financial
institutions in accordance with applicable security standards.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
5.1. Enable website functionality
5.2. Remember user preferences
5.3. Analyze website traffic and performance
5.4. Improve user experience
5.5. Support marketing and advertising activities
You may control cookie preferences through your browser settings.
6. Data Security
6.1. We implement reasonable technical and organizational safeguards to protect your personal
information from unauthorized access, misuse, loss, alteration, or disclosure.
6.2. Access to your personal information is restricted to authorized personnel who require such access
to perform their duties or to fulfill the purposes outlined in this Privacy Policy. Such individuals
are granted access on a need-to-know basis and are subject to appropriate confidentiality
obligations.
6.3. We take reasonable measures to store and transmit your information within secure systems and
environments. However, no method of data transmission, storage, or electronic communication
can be guaranteed to be completely secure. Accordingly, while we strive to protect your
information, we cannot guarantee absolute security against unauthorized access, disclosure,
alteration, or destruction. To the extent permitted by applicable law, we shall not be held liable
for security incidents arising from circumstances beyond our reasonable control, including
cyberattacks, unauthorized system access, technological failures, government actions, network
disruptions, or other unforeseen events.
7. Data Retention
We retain personal information for as long as necessary to:
7.1. Fulfill orders and customer requests
7.2. Maintain business records
7.3. Comply with legal and regulatory requirements
7.4. Resolve disputes and enforce agreements
8. Your Rights
We are committed to upholding the principles of transparency, accountability and fairness in all
its data processing activities. In alignment with the provisions of the applicable law, we recognise
and respects your rights. These rights are essential in order to make informed decisions regarding
the data’s collection, use and disclosure. Subject to applicable laws, you may have the right to:
8.1. To obtain a summary of their data being processed, including the identities of the entity collecting
and processing the data along with whom the data has been shared.
8.2. To review the data provided and request correction, completion or updating of inaccurate or
incomplete data.
8.3. To withdraw the consent for sharing any data.
8.4. To request erasure of data to retention requirements for legal purposes.
8.5. To avail a grievance redressal mechanism for any concerns related to their data or the exercise of
their rights.
8.6. To exhaust the internal grievance process before escalating matter to the relevant authority.
8.7. To nominate another individual to exercise their rights under this Policy in the event of their death
or incapacity, where incapacity means an inability to exercise rights due to unsoundness of mind
or physical infirmity.
To exercise these rights, please contact us using the details below.
9. Third-Party Services
9.1. Our website may contain links to third-party websites or services. We are not responsible for the
privacy practices, content, or policies of such third parties.
9.2. We encourage users to review the privacy policies of external websites before sharing personal
information.
10. Changes to this Privacy Policy
10.1. We reserve the right to modify or update this Policy at any time. Any changes will be posted on
this page with an updated effective date.
10.2. Continued use of the website after changes are posted constitutes acceptance of the revised
Policy.
11. Grievance Redressal
In case you have any questions, requests, grievance or concerns regarding this Policy or our
Platform, please contact our grievance officer on the below mentioned details:
Email: [care@rajiramniq.com](mailto:care@rajiramniq.com)
Phone: +91 8130332626
Registered Address:
675, Udyog Vihar, Phase 5,
Gurugram, Haryana – 122001, India
12. Governing Law
The terms of this Policy shall be governed and construed in accordance with the laws of India.
Any dispute regarding or arising out of this Policy shall be subject to the exclusive or exclusive jurisdiction of the courts in Gurgaon.